What electronic drive system does it use? Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. If code persists, test with a new controller. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Battery Pack voltage too low. It happens when the motor cable is disconnected. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. Charge your battery for at least 30 mins and check if the voltage value increases. Both have their advantages and disadvantages. Charge the battery within the appropriate temperature ranges. Can I ride this in the wet? Contact your eBike dealer. 03. For any error, your electric bike will flash a light indicator or display an error code. Written by Alvin Holbrook, on March 03, 2021. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. In this case your accessory exceeds the specifications of our output. Do I need to/ Can I remove the battery to charge? The eBike is outside of the permissible temperature range. Also, due to bad or cheap cables, this issue can happen. Uncomplicated, painless, and very sleek. Read caring for your electric bike to find our top tips for maximising battery life. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Please reduce the demand. To turn the system on, short press the button and the LEDs will illuminate. If error code remains, test with new motor core and controller error. Contact us for further assistance. Battery blocked by a short circuit. Bosch HMI & Drive Unit Manual. (801) 364-0344 EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Stop charging and allow system to rest for 30 minutes with bicycle turned off. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. Select the Pulsometer option and follow the instructions. Hi: I too have an Orbea Gain. If the error is not solved, replace the battery. If the system locks, please restart the eBike System. It may not display this or other websites correctly. Bosch PowerPack 300, 400, 500 Owner's Manual. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. Hey David. Check the motor and peddling sensor cables. Bypassing the motor cable, plug connection with the controller into the motor. And Error code 07 does not always indicate a hub motor problem. Check your battery voltage. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Save my name, email, and website in this browser for the next time I comment. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Electric bikes light lines power output failure or assist light error. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Error codes can differ according to different brands. Please charge the battery Pack. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. Did the same thing you suggested here and it's back to normal. Want a bike quick? The optional range extender is supplied with its own bottle cage-style bracket. Salt Lake City, UT 84105 If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Check the wiring accessory, disconnect it and contact the accessory supplier. How will I know how much battery charge remains? I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. The three power assistance levels are pre-set to offer you a set amount of power at each level. Connect the charger to your computer using the micro-USB port. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. With the app, you have a wealth of ride information at your fingertips. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. I have had a error code that shows itself on my ebikemotion app while riding. Apple watches can be connected and will show ride data, but NOT heart rate. Regards, Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Discharge the battery and then recharge it. Ebikemotion know about this issue and have issued a firmware update to solve it. If this persists, consider replacing the controller. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. Wait until the temperature drops. Charge the battery within the appropriate temperature ranges. The motor is a pedal-assist system (pedelec), a sensor detects the pedalling rhythm and provides assistance based on the assistance level selected. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. Make sure the spoke magnet is in the right place, and its not twisted. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. If the problem persists, contact your eBike dealer. 0000011148 00000 n Restart the eBike System. To fix treadmill problems associated with slippage, align and tighten the running belt. Red triangle with a message but I cannot read it because of my eyesight is poor up close. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. Up top, weve highlighted via video how to use the bicycles major features. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. This wrong tendency will lead the throttle abnormality to break or damage. Sunday: Closed. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Looking for inspirational places to ride? If your bikes have any error between the battery and controller or motor plug and controller, this can happen. The button is used to: Left: Top tube mounted control unit. I need to update this post. I got the issue yet again after a few months. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. Error code 10 indicates that hall sensor connector is not connected properly. Check your brakes first. Continue charging. What sort of range can I expect from the bike? If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) Should an error occur with the system, the app will display an error code. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Ray sedavis@fairpoint.net or tel: 850-838-4742 Then I wouldn't be too concerned. Can you please explain if I am missing something here? The battery was down to red and I charged it fully. EBM Explained 50 pts. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Simply plug the bike into a household socket using the supplied charger and cable. False battery polarization. The app will show if there are any errors in the bicycles electrical system. So for any one running into this problem I might have fixed the issue. How do you then select an assistance level? Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. We've got you covered with our in-depth e-bike operation guide. For instance, if it is a less challenging climb, you may not need maximum assistance. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. It occurs due to the excessive current from the battery pack. I just had it on charge the entire night and went to check now in the morning and still the same error. Enabling you to ride the bike just like any traditional non-assisted bike. That voltage should match your battery. 0000029939 00000 n Also the PAS wont kick in on level 4 or 5 Continue charging. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. %PDF-1.5 % Power Output Failure in the lights line. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. I wish this was something I could just do via the app! 500 miles on bike. Can anyone help me please Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? I can confirm the firmware update fixed this. Did you solve it? Devices that are Ant+ only are NOT supported. Have you any clue what a 68h code might be? Look out for the batteries and see if they are installed and fully charged or not. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. The code iam getting is E0600. Current supplied by the Battery Pack is too high. It will show electric bike error code 3. 0000003701 00000 n Why not take on the Five Ferries Island Hopping Challenge like Jane. Will be returning it to the dealer tomorrow. If the problem persists, contact your eBike dealer. Create an account to follow your favorite communities and start taking part in conversations. 02. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Accepting the change you have made maps those levels and the mode to the controller. An incorrect battery used on the bike shows. Discharge the battery and then recharge it. If the problem persists contact your eBike dealer. Therefore the throttle will have the same speed level/grade limit set on the PAS. It commonly occurs when there is a connection issue in the mount and battery. The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Motor hall signal error can also occur due to inaccuracy between motor and controller. If this method does not work, unplug the throttle from your kit and get a new one. Speed Sensor error - Motor consumes but Speed not received from sensor. The best practice is to use the manufacturer-recommended battery. The throttle may be loose or damaged. Swipe right to left to switch between speed and map display. 0000011073 00000 n I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. Register using either your email address or Facebook account, at which point youll be let into the app. Also, with the help of the eBike app, you can see the details errors. If not then maybe the button is defective. Find them here. Hi, Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Turning your smartphone into the ultimate cycle computer that includes the following functions. Restart the eBike System. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Sign up forin-stock updates and discounts! 0000003817 00000 n Power supply problem in the HMI bus. I went the "suggested way" and am waiting for a new charger. With any error, the e-bike started flashing. At which point the LEDs should turn white and then release. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Start Activity tracks and logs your riding data similar to Strava. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Sign up for in-stock updates and discounts! This thing works wonderfully. One of the key functions of the app for e-bikes is fault diagnosis. Learn more at Call2Recycle. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Press question mark to learn the rest of the keyboard shortcuts. Temperature sensor damaged. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. I just got this too. caring for your electric bike to find our top tips for maximising battery life. If so, ensure the switch is on. We fully advise new bike owners to experiment with the settings for each level to find what works for them. We've received plenty of questions regarding app setup and features. Besides his business, he loves to do research on different aspects and share his findings with others. You may also have a blown fuse in the battery itself. Can I ride faster than 15mph? It will switch into an emergency mode or stop working completely. This invaluable tool raises the interaction between bike and rider to a whole new level. %%EOF I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Do I need to pedal to ride this bike? Allow the battery to heat up slowly in a warm place. Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. Perhaps the best feature of the Navigation function is the ability to add waypoints.