panda express shift leader test panda express shift leader test

Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . IsaGandy123. . I also completed all deposits on time each night, which helped me develop my math skills even more.. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. This question can help interviewers understand your experience with the equipment used in a kitchen. My previous job as a manager required daily cash handling and nightly deposits. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. Sets found in the same folder. Share more about how you assess the situation before moving on to the rest of your answer. The highlight for the interviewer the primary factors that made your leadership style a success. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. Looking at the situation from the customer's perspective is a great place to start! Panda Express Shift Lead Training. A. Katrina B. phone service C. provider D. letter. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Associate discounts for many brands. I was raised to trust my initial response so, I do just that! Module 1 Panda Express PIC Test. I would love to end up in a supervisory role later in my career. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. On-Going Career & Leadership Development Is the service always consistently good? "Your customer service standards are one of the reasons I was so attracted to your company. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. While performing duties, counter areas are often hot with steam from steam table and food vapors. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. This question gives the interviewer a chance to get to know you. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. How you react will significantly determine how you fit with their existing team. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. Discuss how this position stands out to you over any others. Estimated $24.8K - $31.4K a year. Thank you so much for your interest in joining our In Person Open House Interview Day. My favorite part of working here is seeing customers leave happy after eating our food.. 12 no flies Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. standingeagle1. 5007 Total Views. Related Searches:All Shift Leader Salaries|All Panda Express Salaries. You can help them set goals by providing them with tools and resources to help them achieve their goals. Which part of the position has the steepest learning curve? Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. The customer is not waiting long for their order. Recommended textbook solutions. Panda Express was updated by Rachelle Enns on May 26th, 2018. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. 3.no shared registers It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. Posted: February 28, 2023. Full-time. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. ", "This too depends on the situation. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. Great Compensation Package and Bonus Opportunity View distance . standingeagle1. ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. If any of your outside activities are related to this position, definitely share the skills you have learned and the similarities. Know Your Worth. "I would like to see my experience in leadership grow over the next few years. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. Both have great qualities. You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. Shift Leaders must be able to handle stressful situations and remain calm under pressure. This culture is precisely the one that I am looking to work in. It's something for which I am very passionate. Panda Express Hourly. ", "On occasion at my current job, a quick solution is required while following strict protocols. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Recreational Impacts Sports & Ethics. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. ", "I appreciate that Panda Express has such a strong focus on cleanliness. Talk to the interviewer about the extent of your experience with terminations and discipline. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Assure the interviewer that you are trustworthy and honest. Dates shown above are approximate. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. We offer our team members: Free meals while working at Panda. It's best, to be honest, and tell the truth whenever possible. We value diversity in all forms and know the strength it brings. Associate discounts for many brands Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Being a leader not only calls for taking control of a situation but communicating and working as a team.". Talk to the interviewer about any areas of training that you feel you may be lacking. Prefer some Operations experience, Food Safety: This question is often asked to determine your level of comfort with handling cash and credit card transactions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Are there any courses I could take to better prepare, while you make your hiring decision? Workspace is restricted and employees are generally expected to remain standing for long periods of time. It sounds like you have a history of being trustworthy! Created by. proactive, respect win-win, great operations, growth, giving. ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". Do you respond to each customer with professionalism and patience? "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. 8. cashier drawer count- verify by pic Terms in this set (34) Pandas Mission. "My schedule is very open except for Monday evenings. Panda Express Hourly (. Do you have experience in corrective discipline and terminations? Great job! I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Module 1 Panda Express PIC Test. ", "Here are some sample questions: - When would you like to have this position filled? ", "I generally take a total of three weeks a year. Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! * Prefer some Operations experience. What Does a Wawa Customer Service Associate Do? You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. Get a free, personalized salary estimate based on today's job market. 53 terms. ", "When I have a difficult customer I will try to kill them with kindness. Have a question or concern? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. You've shared activities that give the interviewer more insight into your personality. Flashcards. Good job! 251 Panda Express reviews. We do not claim our questions will be asked in any interview you may have. * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. Study sets, textbooks, questions. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. Hires 18+ Job Description. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. ", "I have taken the heat for a situation that was not my fault. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. My boss put me into a server role with very little training. You can use your ability to explain complex processes and procedures to train new employees effectively. 2 Employees "I had zero unexcused absences last year. Speak about times in your career that your employers have relied on you. Well done. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. ", "I held the position of Training Coordinator for 2 years at our center. ", "I can be a follower when necessary; however, I am naturally a leader at heart. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. There was never a discrepancy. Learn how this feature works. Created by. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. When you state your weakness make sure you say what you are doing to overcome that weakness. 4. food quality Panda Express- Shift Leader. - What is your favorite part about working here? "I handle stress very well, and when you call my references, they will attest to this fact. Test. "When a major problem arises, my first instinct is to take a step back and absorb what just happened. They also offer sides, appetizers, desserts, and drinks. This meant that I needed to multitask between taking orders, delivering food and checking on customers. The estimated base pay is $31,666 per year. Because I am an open leader, my team will let me know if I need to clarify anything. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. - Is there any reason why you would not hire me? Free meals while working at Panda This will let the interviewer know that your goals are aligned with their business objectives. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. I appreciate your balanced approach to this question. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Consider talking about your approach to managing team performance and disciplining/terminating employees. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. Education and Experience: So PIC can mean different things. Use this question as an opportunity to share an example of a time when you shared honest feedback in a way that helped a team member improve or helped a team handle a project or meet a goal. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. I think that it is important to give back to your community, whenever possible. "When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. ", "State and federal laws require companies to produce schedules for employees in advance. Talk to the interviewer about your thoughts on taking the fall for something you did not do. My vehicle is only 3 years old and still under warranty.". 1 Followup 2 food on Steam Table and rice cabinet holds at 140+ "I have reliable transportation. This is a great answer as no company wants to spend many hours training their employees. I am looking forward to apply these skills and my . We do not have advertisements on our pages but we do try to make money through paid-memberships. 58 terms. Good job! All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. If possible, keep your reply related to the career path for which you are interviewing. From there, they may be promoted to general manager, and then to district manager. What would your previous boss say about you? Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Perhaps say you would like a career in restaurant management. Test. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . ", "I would describe my customer service skills as consistent, positive, and energetic. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. It required a lot of patience, but it helped me to recognize my leadership potential. Orlando, FL. Should I end up on these social platforms, I will be sure to follow Panda Express. I feel this experience prepared me for a leadership role. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. It started to rain and he was worried, as he did not have an umbrella. Contact us here. jlee0620. Shift Leader Job in Georgetown, TX. Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. An example would be if a donor has a severe reaction. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. Test. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. Can you tell us about a time you went above and beyond for a customer? Panda Express. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. Shift Leader - 687. You've used a strong example with a positive outcome. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. If you are Food Safety Certified, be sure to bring that certification with you to your interview. ", "I have been a part of the interviewing and on-boarding team in numerous organizations. Save my name, email, and website in this browser for the next time I comment. Demonstrate that you are confident and able to react swiftly when the need arises. The restaurant industry is fast-moving and nearly always open. Ultimately . You've answered in a way that shows your desire to help your team while also meeting customer needs. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. If you take the bus or ride a bike, that works too! They must also be able to work independently and as part of a team. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. I work well under pressure. How would you describe your ideal candidate for this position?